Faq

Your promotional code should be entered in the "promo code" field on the cart confirmation page. Make sure that the promotional code you are using applies to the items in your cart; the discount will be automatically applied to the total amount of your order. If the code is not valid, an error message will appear.

Thanks to our secure payment system, you can pay by credit card or in up to 4 interest-free installments via PayPal.

You can also choose to pay by bank transfer or by check by printing your cart summary which includes: selected items, amount before tax, shipping costs, VAT, and total amount including tax. Then send it by mail to our Customer Service along with your check made payable to Beauty Street, at 90 rue Anatole France - 92300 Levallois-Perret.

You can request an invoice by contacting our Customer Service by email at commandes@beautystreet.fr or by phone at +33 1 42 27 57 73.

When making your request, please provide your order number, name, postal code, order date, and order amount.

If your payment was made via PayPal or credit card, the charge is immediate.

To create a business account and benefit from tax-exempt orders, you will need your VAT number and enter it when creating your account.

Your VAT number is structured as follows: 2 letters for the company's country of origin, 2 numbers assigned by the Treasury, and the SIREN numbers (first 9 digits of the SIRET number).

For a French company, the number will be structured as follows: FR xx xxx xxx xxx

If you encounter technical problems during payment, you can contact one of our Beauty Street advisors by phone at +33 1 42 27 57 73, who will process your order remotely.

You can also send your order by mail, along with your payment by check to: Beauty Street - 90 rue Anatole France - 92300 Levallois-Perret

We only accept payment at the time of order; however, you can exchange your items or get a refund if they do not suit you.